Blog

Email hello@tourestateai.com when something is missing from the FAQ—human routing beats guessing.

Support aims for business-day turnaround on email, faster on paid tiers; mark true emergencies clearly.

Reach the team through email or the on-site contact flow; include listing context when reporting bugs.

Email support for everyone; faster response targets and phone options on higher tiers.

There is no fixed image cap beyond your credits—use as many images as you need for the story if your balance supports the render.

Duration scales with how many images you include; each image typically adds a few seconds of screen time.

Every generated video can be downloaded in high quality from your account as often as you need for campaigns.

Enterprise-style encryption for storage and transfer; your listing assets are not sold to advertisers or data brokers.

Landscape for YouTube and sites, portrait for Reels and TikTok, square for feed posts—how to pick formats for each channel.

Most renders finish within a few minutes; heavier shoots and effects can stretch processing time.

Default HD output with professional transitions; optional higher resolutions when your plan and export settings support them.

Use an up-to-date Chromium, Safari, Firefox, or Edge browser for the most reliable upload and preview experience.

Paid plans include a 30-day window to evaluate value; contact support if the product is not a fit.

There are no long-term lock-ins: cancel when you need to, and paid features remain through the end of your billing period.

Buy more credits or move to a higher plan when you need extra capacity; you also get visibility before you hit hard limits.

How free, starter-style, and business-style tiers typically differ: watermarks, credits, support, and when to upgrade.

You can start on the free plan without entering payment details; billing only applies when you choose a paid subscription.

How the free tier works, what you can create each month, and when it makes sense to upgrade for more videos or advanced options.

Real estate–aware motion, vertical-first outputs, branding, and MLS-friendly workflows—why niche tooling matters for listing video.

Sign up, upload property photos, pick a template, and generate your first AI-assisted real estate video tour without a long setup process.

A practical overview of the workflow: upload photos, customize the story, and export a high-quality video in minutes using AI-assisted editing.

Tour Estate AI helps real estate professionals create polished marketing videos from property photos—ideal for TikTok, Reels, Shorts, and listings.