TourEstateAI Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, connect social accounts, or contact us for support. This may include:

• Name and email address
• Property photos and videos you upload or generate
• Account preferences and settings
• Communication and support records
• Connected social account identifiers (such as YouTube channel ID, X username, Instagram business account ID, Facebook page ID, or LinkedIn member ID)
• OAuth access and refresh tokens for connected social platforms (stored securely and used only to provide publishing features you request)

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Process your property photos and generate videos
• Publish videos and posts to social platforms when you connect an account and choose to publish
• Communicate with you about your account
• Send you technical notices and support messages
• Respond to your comments and questions
• Maintain connection status, troubleshoot publish failures, and prevent duplicate posts

We do not use Google user data for advertising, sell personal information, or use connected-account data for purposes unrelated to the features you request.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:

• With your explicit consent (for example, when you publish content to a connected social platform)
• With social platforms you connect (only the content and metadata required to complete a publish you initiate)
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist us in operating our platform under contractual confidentiality obligations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Secure storage of OAuth tokens
• Regular security assessments
• Access controls and authentication
• Secure data centers and infrastructure

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. OAuth tokens and connected-account metadata are retained while your connection remains active. When you disconnect a social account or delete your Tour Estate AI account, we delete or anonymize associated connection data within a reasonable period, unless we are required to retain it for legal, security, or regulatory purposes.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Disconnect social accounts at any time from Settings
• Revoke platform authorization through the third party (Google, X, Meta, or LinkedIn)
• Object to processing of your information
• Data portability
• Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

8. Connected Social Accounts and Third-Party Platforms

Tour Estate AI offers optional integrations that let you connect social accounts and publish videos you create in the app. We access third-party account data only when you initiate a connection or publish action. Each integration is described below.

Google and YouTube: When you connect YouTube, we use Google OAuth with scopes including youtube.upload, youtube.readonly, openid, email, and profile. We use this access to identify your Google account, list your YouTube channels, and upload videos to your channel when you choose to publish. We do not read your Gmail, Google Drive, or other Google services unrelated to YouTube publishing. Tour Estate AI's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can revoke access at https://myaccount.google.com/permissions or disconnect YouTube in Tour Estate AI Settings.

X (Twitter): When you connect X, we request OAuth scopes including tweet.read, tweet.write, users.read, offline.access, and media.write. We use this access to read basic profile information, upload media, and post tweets containing videos you create when you choose to publish. We do not read your direct messages or post without your action. You can revoke access in your X account settings or disconnect X in Tour Estate AI Settings.

Meta (Facebook and Instagram): When you connect Facebook Pages or Instagram business accounts, we use Meta OAuth to list pages or accounts you manage and to publish video content you create when you choose to publish. We do not access unrelated Meta data. You can revoke access in your Meta account settings or disconnect in Tour Estate AI Settings.

LinkedIn: When you connect LinkedIn, we may request scopes such as openid, profile, email, and w_member_social to identify your account and support professional sharing features. We use LinkedIn data only to provide connection and publishing features you request. You can revoke access in LinkedIn settings or disconnect in Tour Estate AI Settings.

Third-party platforms have their own privacy policies and terms. We encourage you to review the privacy policies of Google (https://policies.google.com/privacy), X (https://x.com/en/privacy), Meta (https://www.facebook.com/privacy/policy/), and LinkedIn (https://www.linkedin.com/legal/privacy-policy).

9. Other Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties outside the connected-account integrations described above.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our use of Google, X, or other social platform data, please contact us at privacy@tourestateai.com