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Why do I only see certain templates?

Why do I only see certain templates?

Last updated: 7/9/2026

If your template list looks shorter than expected, your organization Industry category is the most common cause.

Why templates are filtered

TourEstateAI hides templates tagged for the other segment when your account has Real estate or Architecture / AEC set. Templates with no industry tag remain visible to everyone.

Troubleshoot missing templates

Organization >>> Industry category >>> /projects/new

Prerequisites: Signed-in account.

Step 1. Check industry category

  • Settings → Organization → 📂 Industry category.

  • Real estate accounts do not see architecture-only templates and vice versa.

Step 2. Try Other to see all

  • Set Industry category to Other and save.

  • Return to /projects/new — all active templates should appear.

Step 3. Confirm templates are active

  • Admin-retired templates never appear — only activeTemplates are listed.

  • VERIFY IN APP: whether plan tier limits template access.

Key points to consider

  • Unset industry category behaves like showing all templates (same as Other).