Tour Estate AI Support: What Free, Starter, and Business Users Get
Last updated: 3/11/2026
•
1 min read
Tour Estate AI offers different support options based on your account type. Free accounts receive basic email support, while paid tiers provide enhanced assistance. Understanding the support available can help you make the most of your Tour Estate AI experience, whether you are a solo agent or part of a larger team.
Key points to consider
Free accounts get basic email support.
Paid tiers offer faster response times and phone support.
Self-serve documentation is useful for learning.
Route specific questions to the right team member.
Understanding Support Options
Free Accounts
Receive email-based help with a longer response time.
Self-serve documentation is available for additional guidance.
Ideal for solo agents experimenting with the product.
Paid Tiers
Starter plans offer priority email support with shorter response targets.
Business plans include phone support during business hours.
Designed for teams that rely on timely renders.
Routing Support Questions
Direct billing and access inquiries to the appropriate team member.
Keep front-line agents focused on listings by routing questions effectively.
Turn listing photos into video tours
Upload property photos and get a polished tour in minutes — no videographer required.
