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How to set a new password from the reset link

How to set a new password from the reset link

Last updated: 7/9/2026

Open the password reset link from your email to choose a new password and sign in.

What is the new-password page?

The /new-password page reads the prt token from the URL, lets you enter a new password twice, and signs you in when you submit successfully.

How to set a new password from the reset link

Email link >>> Set New Password >>> Dashboard

Prerequisites: A valid reset link from your email (/new-password?prt=...).

Step 1. Open the link

  • Click the link in the reset email.

  • URL format: /new-password?prt={token}.

  • If prt is missing you are redirected to /signin.

Step 2. Enter passwords

  • New Password — placeholder: Enter at least 8+ characters.

  • Confirm Password — placeholder: Confirm your new password.

Step 3. Submit

  • Click Set New Password (page title).

  • On success you are signed in and sent to /dashboard.

Key points to consider

  • Passwords must match — otherwise: Passwords must match.