Why can't I create a custom avatar on this template?
Last updated: 7/10/2026
Why can't I create a custom avatar on this template? using the template carousel on /templates or /projects/new.
Video tour templates
Templates define tour style, sections, avatar support, and overlays. Choose Your Template — Select a template style that matches your property.
Work with templates
Templates >>> Preview >>> Use This Template
Prerequisites: Signed in to create; browse may be public.
Step 1. Browse
/templates or Choose Your Template on /projects/new.
Preview template video before selecting.
Step 2. Select
Use This Template.
Creates project → /projects/new?project=...&step=required_information.
Key points to consider
Industry category on Organization filters which templates appear.