My payment failed — what happens to my subscription?

Last updated: 7/9/2026

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1 min read

A failed renewal payment may set your subscription to past due until you update payment invoice.

Prerequisites

Failed renewal charge.

What to do

Check status

Plans tab may show Past Due.

Billing History shows Requires Payment Method or Requires Action.

Fix payment

Update card via new successful payment flow.

Contact Support if stuck.

Mistakes to avoid

Ignoring Past Due — generation and coin packs may be restricted.

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