Last updated: 7/10/2026
•
1 min read
Yes, you will automatically receive an email from hello@tourestateai.com once the video has been generated. If you don't see it, please check your spam folder.
Check Your Email Settings
Ensure that your email address is correctly entered in your Tour Estate AI account.
Check that you have not opted out of receiving emails from Tour Estate AI.
Monitor Your Inbox
Look for an email from hello@tourestateai.com once your video is generated.
Keep an eye on your inbox for any updates regarding your video.
Check Your Spam Folder
If you don't see the email in your inbox, check your spam or junk folder.
Mark the email as 'Not Spam' if you find it in the spam folder to ensure future emails arrive in your inbox.
Contact Support if Necessary
If you still haven't received the email, reach out to Tour Estate AI support for assistance.
Provide them with your account details to help them resolve the issue quickly.
Upload property photos and get a polished tour in minutes — no videographer required.
