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Why was my payment blocked at checkout?

Why was my payment blocked at checkout?

Last updated: 7/9/2026

Payments block when Stripe risk rules, 3DS failure, invalid plan/pricing, or authentication issues occur.

Blocked payments

Invalid plan or pricing shows Back to pricing. Fraud blocks are Stripe-side. paymentReturnMissingContext if fulfillment fails after charge.

Diagnose

Checkout >>> error message

Prerequisites: Blocked checkout.

Step 1. Read error

  • Payment failed on form.

  • Unable to start checkout / Invalid plan or pricing for bad URL params.

Step 2. If charged without access

  • Contact support with confirmation email — paymentReturnMissingContext text.

Key points to consider

  • Amazon Pay / wallet redirects historically caused fulfillment misses — use card in production.

Mistakes to avoid

  • Using unsupported currency param — only six ISO currencies.

Read checkout error, fix params/card, contact support if charged without fulfillment.

Tags

payment blocked
checkout
billing