Why is my tour timeline unavailable?
Last updated: 7/10/2026
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1 min read
Your tour timeline may be unavailable due to not reaching the overlay step in the wizard or if certain features are restricted in your current plan.
How to Resolve Tour Timeline Unavailability
Check Overlay Step Completion
Navigate to the tour creation wizard.
Ensure you have completed all required steps leading up to the overlay step.
If any steps are incomplete, finish them to unlock the tour timeline.
Review Your Current Plan Features
Log in to your Tour Estate AI account.
Go to the account settings or subscription details.
Check if your current plan includes access to the tour timeline feature.
Upgrade Your Plan if Necessary
If your plan does not include the tour timeline, consider upgrading.
Visit the pricing page on the Tour Estate AI website.
Select a plan that offers the features you need, including the tour timeline.
Contact Support for Assistance
If you have completed all steps and your plan includes the feature, reach out to customer support.
Provide details about your issue and any steps you have already taken.
Use the support chat or email available on the Tour Estate AI website.
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