Why does billing history show "Requires action" or "Requires payment method"?
Last updated: 7/9/2026
These Stripe statuses mean your payment needs authentication (3DS) or a new valid payment method.
Status meanings
Requires Action: complete 3D Secure or bank authentication. Requires Payment Method: card failed or missing — update payment method.
Resolve
Billing >>> row status >>> complete auth
Prerequisites: Incomplete payment row.
Step 1. Requires Action
Often 3DS redirect during checkout or renewal.
Complete authentication in bank app.
Step 2. Requires Payment Method
Card declined or expired.
Contact support — in-app card update limited.
Key points to consider
Differs from Paid or Processing — payment not finalized.
Mistakes to avoid
Assuming charge succeeded when status is not Paid.
Complete 3DS for Requires Action; fix card for Requires Payment Method; contact support if stuck.
Tags
requires action
payment method
3ds
billing