Who can buy coin packs?
Last updated: 7/9/2026
Only users with an ACTIVE subscription can buy coin packs.
Eligibility
isUserSubscriptionEligibleForCoinPacks requires status ACTIVE. Includes cancelAtPeriodEnd while period not ended. PAST_DUE and FREE blocked.
Check eligibility
Plans >>> Coin Packs visibility
Prerequisites: Signed in.
Step 1. Qualifying states
ACTIVE Starter or Studio.
Canceling at period end but still before currentPeriodEnd.
Step 2. Blocked
Free plan.
PAST_DUE subscription.
Key points to consider
Coin packs are subscriber top-ups, not a Free plan purchase path.
Mistakes to avoid
Expecting coin packs without any subscription.
Active paid subscribers (and cancel-at-period-end until term ends) can buy coin packs.
Tags
coin packs
eligibility
subscription
billing