What photo formats can I upload for a video tour?
Last updated: 7/10/2026
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1 min read
Tour photos support JPEG, PNG, WebP, GIF, and AVIF up to 10 MB each. Photo upload limits Server SUPPORTED_IMAGE_FORMATS: jpeg, png, webp, gif, avif. MAX 10 MB per file. UI dropzone: Upload up to 10 images (max 10MB each). Server allows up to 20 files per batch — VERIFY IN APP which enforces.
How to Upload Photos for a Video Tour
Check Photo Format
Ensure your photos are in JPEG, PNG, WebP, GIF, or AVIF format.
Avoid using unsupported formats like RAW or HEIC.
Verify File Size
Make sure each photo is no larger than 10 MB.
Use image compression tools if necessary to reduce file size.
Select Photos for Upload
Choose up to 10 images for a single upload.
Remember that the server allows a maximum of 20 files per batch.
Upload Photos
Use the UI dropzone to drag and drop your selected images.
Confirm that all selected images meet the format and size requirements.
Verify Upload Success
Check the app to ensure all images have been uploaded successfully.
Look for any error messages indicating unsupported formats or size issues.
Mistakes to avoid
Uploading RAW or HEIC without converting — not in supported list.
Tags
Turn listing photos into video tours
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