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What happens when I run out of credits?

What happens when I run out of credits?

Last updated: 7/9/2026

You cannot generate a tour without enough credits. The app prompts you to buy coins or view plans.

Out of credits

spendCoins returns Not enough credits to generate this tour. InsufficientCreditsAlert shows Buy coins or View plans CTA.

What to do

Generate >>> blocked >>> Plans or coin packs

Prerequisites: Project ready to generate.

Step 1. See alert

  • Generation blocked with credit shortfall message.

  • CTA: Buy coins (subscribers) or View plans.

Step 2. Top up

  • Active subscribers: Coin Packs on Plans tab.

  • Or upgrade plan on /pricing.

Key points to consider

  • Free plan users need to subscribe before buying coin packs.