Home
Help
How do I get billing help?

How do I get billing help?

Last updated: 7/9/2026

Get billing help via Contact Support on the Billing tab or hello@tourestateai.com.

Billing support

Billing tab Need Help? section links Contact Support → /contact-us. Include invoice ID from Billing History for faster help.

Contact support

Billing >>> Need Help? >>> Contact Support

Prerequisites: Any billing issue.

Step 1. From app

  • /settings?type=billing.

  • Contact Support button.

Step 2. Email

  • hello@tourestateai.com with payment confirmation or invoice PDF.

Key points to consider

  • paymentReturnMissingContext message also directs to support if charged without fulfillment.

Mistakes to avoid

  • Expecting live chat in billing tab — Contact Support is the v1 path.

Use Contact Support on Billing tab or email hello@tourestateai.com.

Tags

billing help
support
contact
billing