Tour Estate AI Support: What Free, Starter, and Business Users Get

Free accounts

Expect email-based help with a longer response window—fine when you are experimenting on your own schedule.

Self-serve docs plus email is typically enough for solo agents learning the product on weekends.

Paid tiers

Starter-style plans usually add priority email with shorter targets. Business-tier teams add business-hour phone and broader coverage when a whole desk depends on renders.

Route billing and access questions through whoever owns vendor relationships on your team so front-line agents stay focused on listings.