How to Contact Tour Estate AI Support

Before you open a ticket

Capture browser, approximate time, and project identifiers when something fails. Support can fix problems faster when logs align with a specific render attempt.

If the issue is visual, attach a screenshot or short screen recording—motion bugs rarely reproduce from prose alone.

Escalation expectations

Response times depend on plan tier. Critical outages should be reported immediately; quality tuning feedback can batch into weekly product notes.

Partners and franchise IT should designate one primary contact so answers stay consistent across offices.