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I was charged but my subscription didn't activate — what do I do?

I was charged but my subscription didn't activate — what do I do?

Última atualização: 7/9/2026

1 min de leitura

Contact support immediately with your Stripe receipt — fulfillment may have failed after charge.

Recovery steps

Gather proof

Stripe receipt email.

Billing History row if visible.

Approximate time and plan purchased.

Contact

hello@tourestateai.com or Contact Support.

Do not retry checkout until support advises — risk double charge.

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