도움말 센터
I was charged but my subscription didn't activate — what do I do?

I was charged but my subscription didn't activate — what do I do?

마지막 업데이트: 7/9/2026

1분 읽기

Contact support immediately with your Stripe receipt — fulfillment may have failed after charge.

Recovery steps

Gather proof

Stripe receipt email.

Billing History row if visible.

Approximate time and plan purchased.

Contact

hello@tourestateai.com or Contact Support.

Do not retry checkout until support advises — risk double charge.

관련 가이드

How do I see coins I earned from social connect?Does Tour Estate AI give coins for connecting Instagram or YouTube?Can I get free credits without paying on Tour Estate AI?Where do I connect social accounts on Tour Estate AI?

관련 가이드

How do I see coins I earned from social connect?Does Tour Estate AI give coins for connecting Instagram or YouTube?Can I get free credits without paying on Tour Estate AI?Where do I connect social accounts on Tour Estate AI?

매물 사진을 영상 투어로 바꾸세요

부동산 사진을 업로드하면 몇 분 만에 완성도 높은 투어를 받을 수 있습니다. 촬영팀이 필요 없습니다.

Tour Estate AI — 기본 미리보기 이미지
무료로 시작하세요