How do I try again after a generation error?
Last updated: 7/10/2026
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1 min read
Yes, you can try again after a generation error. If the generation fails, your credits will be refunded automatically, and you can initiate the process again.
Retry generation
Check your credits
Log in to your Tour Estate AI account.
Navigate to the account dashboard to confirm your credit balance.
Identify the error
Review the error message displayed after the generation failure.
Take note of any specific issues mentioned that may need addressing.
Initiate a new generation
Go back to the property video tour creation page.
Select the same parameters and settings you used previously.
Click the 'Generate' button to start the process again.
Monitor the generation process
Watch for any notifications or updates during the new generation.
If another error occurs, repeat the previous steps.
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