Inicio
Centro de ayuda
I was charged but my subscription didn't activate — what do I do?

I was charged but my subscription didn't activate — what do I do?

Última actualización: 7/9/2026

1 min de lectura

Contact support immediately with your Stripe receipt — fulfillment may have failed after charge.

Recovery steps

Gather proof

Stripe receipt email.

Billing History row if visible.

Approximate time and plan purchased.

Contact

hello@tourestateai.com or Contact Support.

Do not retry checkout until support advises — risk double charge.

Guías relacionadas

How do I see coins I earned from social connect?Does Tour Estate AI give coins for connecting Instagram or YouTube?Can I get free credits without paying on Tour Estate AI?Where do I connect social accounts on Tour Estate AI?

Guías relacionadas

How do I see coins I earned from social connect?Does Tour Estate AI give coins for connecting Instagram or YouTube?Can I get free credits without paying on Tour Estate AI?Where do I connect social accounts on Tour Estate AI?

Convierte las fotos del inmueble en recorridos en vídeo

Sube fotos de la propiedad y obtén un recorrido pulido en minutos, sin necesidad de videógrafo.

Tour Estate AI — imagen de vista previa predeterminada
Empezar gratis