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How do I try again after a generation error?

How do I try again after a generation error?

Última actualización: 7/10/2026

1 min de lectura

Yes, you can try again after a generation error. If the generation fails, your credits will be refunded automatically, and you can initiate the process again.

Retry generation

Check your credits

Log in to your Tour Estate AI account.

Navigate to the account dashboard to view your credit balance.

Identify the error

Review the error message displayed after the generation failure.

Make note of any specific issues mentioned that may need addressing.

Initiate a new generation

Go back to the property you were generating a video for.

Click on the 'Generate Video' button to start the process again.

Monitor the process

Keep an eye on the status of the new generation.

If it fails again, check for any recurring issues.

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How many custom fonts can I upload on each plan?Can I upload my own fonts in Tour Estate AI?¿Qué fuentes puedo usar para superposiciones de texto?¿Cómo añado superposiciones de texto a mi video?

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